Top Five Questions Vehicle Owners and Consumers should ask when choosing an auto expert

You are a car owner and want someone who understands your rights.  You’re under a lot of stress trying to figure out what to do.

Maybe your car was repaired improperly after a collision or simple issue and you need to figure out what to do to get the repairer to make things rights. Or you filed an insurance claim and your car insurance company is giving you the run around about getting your car fixed. The last thing you need to worry about is whether you’re choosing the right automotive consultant to help you get your dilemma solved.

Allen Wood believes these are the top five questions you should ask a potential consultant to find whether that individual is actually qualified.

• 1)  What is your experience in the area of auto repair enforcement oversight?
• 2)  What can you tell me about the legal requirements for both the collision repair dealer and my car insurance company relating to vehicle repair?
• 3)  How have you demonstrated your expertise in understanding the insurance claims process?
• 4)  What is your experience working with and knowing insurance company Direct Repair Program requirements?
• 5)  What is your view of the consumer-repairer-insurer relationship and how this can adversely affect me, the consumer?